We know that response time holds tremendous value, especially when your building is in the midst of an HVAC emergency.  Not every HVAC service provider out there can respond quickly during the summer heat.  But Lane takes great pride in guaranteeing same day critical emergency response time for all of our active contract customers.       

Besides the obvious benefits of performing preventive maintenance tasks, such as extending the life of air conditioning equipment, and ensuring equipment is working properly, a Lane maintenance agreement also includes same day critical emergency response time that is so important during these summer heatwaves.

Preferred Response Time

1. Same Day Service
Customers with Active Maintenance Agreements enjoy receiving same day service for critical emergency service calls. This is especially beneficial during the hottest days of summer, when mechanical system breakdowns can result in reduced productivity and discomfort for those occupying the space.
2. Emergency Service
Lane customers with Preventive Maintenance Agreements get prioritized response for emergency service calls. Due to the urgency and seriousness that breakdowns bear, this aspect of a maintenance agreement can prove to be extremely valuable.